Our shipping department is available via email at email@example.com & phone at: 1.888.482.3249 & PRESS "1" 9AM to 3PM Central. Support is at extension 2 or firstname.lastname@example.org.
Also, here are the answers to frequently asked questions.
1) How long does it normally take for my order to ship? Answer: We are continually building antenna systems to keep up with demand. So, please allow 5-10 business days for your order to be sent. Please allow up to 10-15 business days for your order to be sent if it is placed two weeks before or one week after the Dayton Hamvention. Please note that orders cannot be sent during the week of the Dayton Hamvention.
2) How do I know if my order has shipped? Answer: You will receive a tracking number in email the day we finish building your system. We will then schedule the carrier to pick up your order.
3) The price I paid for the antenna has just decreased; Can I get a discount on the price change? Answer: We will issue you a store credit that you may use on future purchases as long as no more than 5 business days has transpired from when you made your purchase and the price changed.
Please note that gift certificates and coupons cannot be combined on a single purchase.