Shipping & Returns
We are continually building antenna systems to keep up with demand. So, please allow 5-10 business days for your order to be sent. Please allow up to 10-15 business days for your order to be sent if it is placed two weeks before or one week after the Dayton Hamvention. Please note that orders cannot be sent during the week of the Dayton Hamvention.
The AmateurRadioStore.com offers a refund of the purchase price on unopened items that are returned for any or no reason at all within 90 days of purchase.
The AmateurRadioStore.com offers a thirty-day warranty against manufacturer defects on antenna products that have been manufactured by Alpha Antenna and sold through AmateurRadioStore.com. This warranty does not apply to any other seller on eBay, Amazon Marketplace, retail store, or other venue.
This warranty is extended to the original end-user purchaser, beginning at the time of purchase. This limited warranty is the sole and exclusive remedy, offered in lieu of all other warranties, expressed or implied. Alpha Antenna, Productive Industries, LLC, the online store AmateurRadioStore.com, or any other entity sourcing the Alpha Antenna product line will not be liable for any indirect, incidental, or punitive damages arising from use of this product.
This limited warranty does not cover misuse, partial/complete disassembly of intact components, unauthorized modifications, and external causes such as acts of nature. This warranty does not cover normal wear and tear, or damage to any non-Alpha Antenna product used in connection with this product. This warranty does not apply to damage caused by accident, abuse, disassembly, misuse or modification of the Product. This warranty excludes without limitation any scratching or surface damage to any non-Alpha Antenna product, even if packaged with or sold with the Product.